Do not purchase furniture from Modloft
Save yourself the aggravation.You need to question the quality of furniture you are buying if the furniture comes to you in card boxes.
I purchased a bed and their was a factory/chemical odor to this bed that was very overwhelming. Also the leather is used is questionable. It is very thin and doesn't smell anything like leather. The company ads are deceiving as the leather is badly stitched.
Online you do not see the stitchings as they have been Photo shopped. I pointed this out to the managing partner and he insisted that the photos are not a misrepresentation. Hmmm the last I checked if you altered a photo or document it is a misrepresentation. Also customer service is very poor.
It takes forever if you're lucky to get a response. I only received quicker responses when I called my bank who issued my credit card before the managing partner responded. The shipping charged are very costly.
They will charge you shipping charges each way (should you want to return).Before purchasing I forgot to do my homework but they have outstanding BBB complaints.
Monetary Loss: $1093.