Modloft - Thompson Bed has no screws!!
The thompson bed that i ordered and recived gas no screws, it is a king size bed that i ordered from Wayfair Canada. They had told me that they couldn’t help and to contact the maker. Modloft
Modloft - Cracked bed
We ordered bed from modloft. Received bed board 2 coners was cracked. Contacted customer service, modloft told us to buy new bed. They won’t replace the bed board.
I purchased several pieces of furniture from Modloft on November 2017, with the promise that would be delivered before December 20 2017. Part of the furniture only arrived in my place by the end of January 2018, and the sofa was defective. I did not accept the sofa,...Read more
We ordered two chairs and a Dorset side table in October from one of Modloft’s authorized online retailers, YDesign/YLiving. All were shown as in stock items when we shopped for them, but upon ordering we were told the table was back ordered and should ship about...Read more
They do not care about their customers and are a shady *** trump supporting florida company. I ordered furniture from this company nov 17'. they explained the furniture would take 2 months to get here and would arrive toward the end of january. now it's the end of...Read more
Modloft is absolutely *** atrocious. The bed my husband ordered for us was months late. Then, their idiot Martin in customer service that we spoke to said we couldn’t pick a specific day to have our bed delivered which made us very upset because it was being delivered...Read more
Ordered our bed in early November. It was going to be our early Christmas present to ourselves. I've emailed a three times asking where it is. Haven't even received a reply to the last two. The first email they sent after I ordered was very friendly. I thought, "okay,...Read more
I used to sell their furniture and they were super cheap! When they sent out damaged furniture they expected us to pay for it! They never covered the wasted shipping expenses of their furniture out to customers who got damaged merchandise. They were very nice when they...Read more
3 defective beds delivered. Three days off work to meet delivery men. Several phone calls to Modloft several emails. They left the bed with graffiti on it and said donate it! They then deliver then wrong bed! I ask for refund the mgr says return donated bed. Colossal...Read more
Modloft Customer Care Review
Issue resolved Ryan sales Mgr from Modloft refunded me the price of the defective prince king bed. Thank you for this refund.
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